A Holistic, People-First Approach to Organizational Effectiveness

As humans, we all have a deep need for alignment, belonging and purpose. When these needs are not met in the workplace, it can lead to disengagement, sub-optimal productivity, and poor performance. When they are met, on the other hand, magic happens. Employees typically feel excited, engaged and motivated. They work hard, produce better results and are much more likely to stick with you for the long term.

This is why the way you treat, develop and incent your employees is a company’s strongest predictor of success.

69% of employees said they’d work harder if they were better appreciated

Companies with a highly engaged workforce are 21% more profitable

Good company culture increases revenue by 4x

This is why, for us, business is personal. A company’s culture is the key to efficiency, motivation, performance and profitability – and we are here to help you create a great one.

We take a holistic approach to organizational effectiveness and performance consulting, which means that we view culture, work, structure, processes and people as key interdependent components of a successful organization. We help organizations achieve optimal engagement and performance by facilitating the strategic planning and visioning processes and identifying and addressing areas of opportunity within these critical realms.

OUR APPROACH

AREAS OF FOCUS AND SPECIALIZATION

  • Strategy

    Consulting services to develop and implement your business strategy. From there, we can build out your people and culture strategies to align with the overall business and organization objectives.

  • Leadership Development

    Leadership assessment, coaching and learning programs for current and next-generation leaders. We are proud to have won several national and international awards for our leadership development work.

  • Organization Effectiveness

    With extensive experience in organizational design, job design and change management, we can help you achieve high levels of performance through people, culture and overall organizational health.

  • Organizational Performance

    By establishing mechanisms to measure and evaluate key performance indicators, we can help you improve the financial, cultural and operational health of your organization and, ultimately, its performance.

  • Talent Management

    We support workforce planning, talent acquisition, onboarding, learning and development, performance management, compensation, career planning and development and succession planning.

OUR PROCESS

Though each project is customized based on the client’s needs and goals, our four-step process is the framework through which we identify and address challenges and opportunities to increase profitability and the effectiveness of their organization.

  • We begin with a mini or full-scale people, culture and, if appropriate, operational audit, depending on your needs and goals. This may include conducting interviews, surveys and/or focus groups, looking at policies and processes, and becoming familiar with your operations, in-house capabilities and, of course, culture.

  • Based on what we learn, we will make recommendations for implementation that will address your issues and achieve your goals.

  • and develop metrics to measure organizational, team and individual performance and progress.

  • We regularly provide implementation support for the strategies we develop. This can be done on a consultative basis or through full- or part-time interim assignments in Human Resources, People and Culture, Operations and Organizational Performance. Some organizations do, however, prefer to handle implementation in-house, making this step optional.

  • Evaluate and measure return on investment or measure impact.

In addition, we also offer coaching, which can be an excellent value-add for your employees and/or adjunct to consulting support.

THE SANDRA PICCOLI DIFFERENCE

Unparalleled capability as a strategist, specialist, generalist, and coach

A people-first approach focused on increasing growth and profitability through alignment

Extensive international experience in Europe, South America and across North America

Results that speak for themselves in the form of increased profits and operational excellence

  • I have worked with Sandra for years in a number of organizations and on people and culture transformation programs. She has shown fresh perspective, insight and expertise as she effectively collaborated with senior business leadership teams to identify challenges and opportunities, align people strategy with operations and achieve business outcomes. Her contributions have strengthened morale, overall engagement and, as a result, our culture and performance.

    -Waheed Aghashirin, Senior Principal, Learner’s Consulting

  • I was first introduced to Sandra Piccoli when I saw her presenting on People and Culture at a CPA conference. I knew she was the person to help us implement a robust performance management system and training. After completing a thorough people and culture audit, Sandra presented us with a series of recommendations regarding structure, processes and metrics. She developed a program for us which included required documents, training and a schedule for management and staff, and the addition of an HR strategist and department. Sandra and her recommendations were well received by the organization and, thanks to her, we now have a performance culture driving high achievement and positive results.

    -Debra Cowan, Chief Financial Officer, Canadian Real Estate Association

  • After trying unsuccessfully on our own, we engaged Sandra to help us hire specialized field labour, which we needed to ramp up our installation speed on a Class A building in downtown Toronto on short notice during pandemic lockdowns. Sandra helped us find and hire a number of experienced candidates. She then put together a comprehensive hiring package to facilitate onboarding and a positive candidate experience. Since then, Sandra has conducted a compensation market analysis for us, collaborated on a technical learning curriculum and implemented various talent acquisition processes that are helping us attract and retain talent and grow our business.

    -Raghu Gopalan, Director, Operations, C3SGS

Experience That Speaks for Itself

We are proud to have experience in the following industries (and welcome the opportunity to work with new ones!):

Agriculture

Automotive

Chemical

Construction

Consumer Care

Education

Financial Services

Food Services

Health Care

Manufacturing

Medical Research

Metals and Mining

Municipalities

Not for Profits

Pharmaceutical

Have a gap in your in-house expertise or capabilities

Have a strategic problem that needs solving

Need to identify the root cause of issues or challenges within your organization

Want to increase engagement and/or productivity

Simply want to make your organization better for the people who work there

… we can help.

WHETHER YOU